Terms of Service

Agreement to These Terms

Welcome to Hydrivo.

These Terms of Service govern your access to and use of www.hydrivo.us, including browsing our product collections, placing orders, and using the services available through our online store.

Throughout these Terms, the words “we,” “us,” and “our” refer to Hydrivo.

By accessing our website or completing a purchase, you agree to these Terms and the policies referenced on our website.

Acceptable Website Use

Customers agree to use our website responsibly and only for lawful purposes.

You must not:

• Place fraudulent orders.

• Submit false personal or payment information.

• Attempt unauthorized access to our website.

• Interfere with website security or functionality.

• Upload malicious software or harmful code.

• Copy or misuse protected website materials.

Products and Product Descriptions

Hydrivo focuses on blankets and selected home textile products designed for everyday comfort and home use.

Product listings may provide information about:

• Dimensions and measurements.

• Fabric and material composition.

• Colors and patterns.

• Texture and appearance.

• Product features.

• Recommended uses.

• Washing and care instructions.

We make reasonable efforts to present product information accurately. However, actual colors and textures may vary slightly depending on lighting, photography, display settings, and material characteristics.

Customers should carefully review product descriptions before purchasing.

Product Availability

Product availability may change depending on inventory and supply conditions.

We cannot guarantee that every product displayed on our website will remain available at all times.

If a purchased item becomes unavailable, we may contact the customer to discuss available options or arrange an appropriate refund.

Pricing and Promotions

Product prices and promotional offers may change from time to time where permitted by law.

Applicable taxes, delivery charges, discounts, and other fees will be displayed during checkout where required.

Promotional offers may be subject to product availability and additional conditions.

Orders and Payment Authorization

Orders may be subject to product availability, successful payment authorization, and reasonable verification procedures.

We reserve the right to decline, limit, or cancel an order where permitted by law, including circumstances involving suspected fraud, incorrect pricing, payment problems, or inaccurate order information.

If payment has already been collected for an order we cancel, an appropriate refund will be arranged.

Customers confirm that they are authorized to use the payment method submitted during checkout.

Shipping and Delivery

Order processing, delivery estimates, shipping charges, and tracking information are explained in our Shipping Policy.

Delivery estimates are not guaranteed arrival dates.

Customers are responsible for providing accurate delivery information when placing an order.

Returns and Refunds

Eligible returns, exchanges, refunds, and cancellation requests are handled according to our Refund & Return Policy.

Customers should review the applicable policy before completing a purchase.

Product Care

Customers should follow the care instructions provided with each blanket or textile product.

Improper washing, drying, ironing, bleaching, or the use of unsuitable cleaning products may affect fabric appearance, softness, and durability.

Intellectual Property

The Hydrivo brand, website content, graphics, product photography, written descriptions, logos, and other original materials may be protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial use is prohibited unless authorized or otherwise permitted by law.

Third-Party Services

Our website may rely on third-party providers for payment processing, shipping, analytics, hosting, and ecommerce functionality.

Use of those services may also be subject to the terms and privacy policies of the relevant providers.

Limitation of Liability

To the extent permitted by applicable law, Hydrivo will not be responsible for indirect or consequential losses arising from website use or purchases where such liability may legally be limited.

Nothing in these Terms excludes or limits consumer rights or remedies that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms of Service to reflect changes in our business operations, website features, or legal requirements.

Revised Terms will be published on this page.

Contact Information

Hydrivo
Website: www.hydrivo.us
Phone: +1 (716) 217-0353
Address: 315 Babcock St, Buffalo, NY 14210, United States